Fintechs are disrupting credit unions! Branches are going away! Gen Y hates financial institutions more than dentists! Wrong. Wrong. Wrong.
The hype cycles distorting developments in technology and shifts in demographics can lead a credit union astray strategically. Falling victim to hyperbole that hardens into “conventional wisdom” can do real damage to financial institutions navigating the future of financial services.
We’re delighted to have Lee Wetherington present our opening session at Management School this year, where he will share the bottom line on fintechs, Gen Y, and branch transformation, and students will learn about the real challenges and opportunities ahead. Not registered yet? There’s still time! Visit www.srcus.org for more information.